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Effective Date: September 9th 2025
Last Updated: September 9th 2025

Kate Castelo Coaching (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.katecastelocoaching.com, use our services, or interact with us online.

By using our website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information you provide: name, email address, phone number, and other details when you sign up for coaching sessions, newsletters, or contact us.

• Payment Information: when booking sessions or purchasing services (processed securely through third-party providers; we do not store credit card numbers).

• Automatically Collected Information: IP address, browser type, device information, and cookies when you visit our website.

• Communications: messages or inquiries you send to us.

2. How We Use Your Information

We may use your information to:

• Provide coaching services and manage your bookings.

• Communicate with you about sessions, updates, or resources.

• Send newsletters or marketing emails (you can unsubscribe anytime).

• Improve our website and services.

• Comply with legal obligations.

3. Sharing of Information

We do not sell or rent your personal information. We may share information with:

• Service providers (e.g., website hosting, payment processors, email platforms).

• Legal authorities if required by law, to protect rights, or to comply with regulations.

4. Cookies & Tracking

We may use cookies and similar technologies for analytics (e.g., Google Analytics) to understand how visitors use our site. You can control cookies through your browser settings.

5. Data Retention & Security

We retain your information only as long as needed for the purposes outlined above. We use reasonable administrative, technical, and physical safeguards to protect your data, but no system is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access and request a copy of your personal data.

• Request correction, deletion, or restriction of your data.

• Withdraw consent for marketing communications.

To exercise these rights, contact us at katecastelo@gmail.com.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices, so please review their policies.

8. Updates to this Policy

We may update this Privacy Policy occasionally. Updates will be posted on this page with a new “Last Updated” date.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Kate Castelo Coaching
Email: katecastelo@gmail.com
Location: Vancouver, B.C.